Packing Your Heater and Arranging Collection
To begin the repair process, please remove your heater from the vehicle, ensuring all fuel is drained to prevent leakage. It is critical that you package the heater unit together with its fuel metering pump in a strong, well-padded box to avoid transit damage. You do not need to send the exhaust or wiring loom unless you suspect they are faulty. Once packed, you can fill out our online repair form to arrange a free courier collection from your home or workshop. Alternatively, you can ship the package directly to our Service Department in Lincoln using your preferred carrier—just ensure your contact details are clearly included inside the box.
